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Solution

Endpoint management

We offer many business benefits to your organisation:

Modular pricing (pay for functionality used and scale as business requirements change)
Improve uptime with proactive alerts, remote interventions and self-healing capabilities (automation)
Consolidate and standardise existing toolsets into one
Protect your internal IT and customers with advanced security solutions
Monitor and manage Windows, Mac, Linux, virtual machines and network devices
Operational cost savings (licensing, infrastructure, bandwidth and resourcing)
Lacks in complexity
Asset lifecycle management
Hosted solution
Full audit (hardware and software) of IT infrastructure

Our core agent functionalities:

ITIL services configuration management database model

User management
o Company and people
Service level agreement management
o Service request
o SLA
Incident management
o Incident
o Problem
Planning and change management
o Planning
o Changes
Configuration management
o Discovery probe
o Software scanning
Asset management
o Financial management
o Supplier management
o Product catalogue

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