PAIA Manual

We recognize our role in improving the lives of the broader South African community and take transformation seriously.

In line with the Promotion of Access to Information Act (PAIA), an official PAIA Manual has been prepared to guide the public on how to request access to records held by the organisation. The manual outlines the types of information available, the procedures to follow when making a request, and the rights afforded to individuals under PAIA.

This document supports transparency and ensures compliance with South African information access requirements. The PAIA Manual is available on request and downloadable down below.

Download the latest copy of our A-solutions Paia Manual .