A-Solutions Privacy Policy

At A-Solutions, we are committed to protecting the privacy and personal data of our clients, partners, and stakeholders. This Privacy & Data Use Statement outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA) and relevant South African regulations.

Information We Collect

We collect and process personal and business information necessary for delivering our services. This may include names, email addresses, phone numbers, business registration details, service addresses, technical documentation, and communications history.

How We Use Your Information

The information we collect is used to:

– Deliver IT support, maintenance, and professional services

– Respond to enquiries and provide quotations

– Manage service records and maintain communication

– Fulfill contractual obligations and legal requirements

Information Sharing

We do not sell or share your personal information with third parties except:

– Where required to deliver our services (e.g., subcontractors or OEM partners)

– When legally obliged (e.g., by court order or government request)

– With your express consent

Data Security

We implement appropriate administrative and technical safeguards to protect your personal information from loss, theft, unauthorized access, or disclosure. Only authorized personnel have access to sensitive data on a need-to-know basis

Your Rights

In terms of POPIA, you have the right to:

– Request access to the personal data we hold about you

– Request correction or deletion of your personal data

– Withdraw consent for processing your data where applicable

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Thereafter, data is securely deleted or anonymized.

Updates to This Statement

We may update this Privacy & Data Use Statement to reflect legal or operational changes. The latest version will always be available upon request or from our offices.

CONTACT US

If you have questions, concerns, or wish to exercise your data rights, please contact us at:

Email: [email protected]

Phone: 012 661 7903

Address: 53 Adriana Crescent, Agnone House, Gateway Park, Centurion, 0047, South Africa